Team,

Artificial Intelligence (AI) is an important new platform that will add great value to our company in many ways, both for our products and how we operate.

 For example, if you’re uploading iHeart information to an AI platform (like ChatGPT), it will effectively train that AI so that anyone – even our competitors -- can use it, including all our competitive, proprietary information.    

We will be rolling out our own iHeart-specific AI solutions which will allow us to get all the benefits of AI while at the same time be able to protect our information and our intellectual property.  These enterprise-wide AI solutions will be geared specifically for the needs of our company, as opposed to a general market.  We’re already using AI in certain areas of the company with great results, and we’re excited about expanding that to make everyone’s work faster and more interesting, and allow us all to make the best use of our time by freeing us from our more mundane and rote tasks. We want to hear your product suggestions and observations as we build AI into our company, and we’ve created iHeartAI@iheartmedia.com to capture them.

In the meantime, to ensure our security around AI, and to ensure that we don’t harm our brands or our customers’ brands, or inadvertently disclose sensitive data, no engagement, development or specific project work which involves ChatGPT or other AI technology is permitted without explicit direction from your team lead. All projects will require an assessment of the business impact and value of the project, a plan for monitoring and evaluating and a prior documented approval from Legal and IT.

Additionally, as tempting as it is, please don’t use AI tools like ChatGPT on company devices or in relation to company work, or put any company documents into them, in order to protect iHeart’s intellectual property, partners, data and confidential information.

In the past ten years, our company has been transformed through using technology in new and exciting ways, and we expect AI to have that same kind of impact on our business and our work environment

If you have any security or legal issues or questions, please reach out to InfoSecGRC@iheartmedia.com -- and be on the lookout for news about our innovations and developments over the next several months.

Thanks.

Bob and Rich